Thanks for shopping at Furrtag. If you are not entirely satisfied with your purchase, we’re here to help. 

Shipping Time:

We ship our orders anywhere in the world by DHL. It takes 1 to 2 business days to send the tracking number. Then the shipments take 5 to 7 days depending on which country you are in.


We provide detailed tracking on the shipment of our products. Our clients can do the follow-up through DHL, in the following link;


You have 7 – calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase. 


Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies. 


You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

Price Match Guarantee

We will honor any sale price on sales from our website for purchased made within 7 calendar days of the effective date of the sale. If you have made a purchase and an item goes on sale within 7 calendar days you may be refunded the difference in price by filling out a contact us form. This Price Match Guarantee is only available for orders made on and only for sales listed on Third party, marketplace or dealer sales or prices will not be honored under this guarantee. Additional terms and restrictions may apply.